Scheduled Downtime for 1Health - Meditech Priority Pack Update

Impacted users: All current Meditech users will be affected.

When: Starting Tuesday, April 25 at 1:00 am until 6:00 am.

Impact:

• The entire Meditech System will not be available during this outage. All other systems, such as mail, phone, internet, SharePoint etc … will not be affected.

Process/Support:

• For urgent support during this outage, please call your on-call support number.
• Clinical Informatics support will be available onsite from 9:00pm to 12:30am to review downtime procedures with staff.

Preparation:

• Each department should ensure that they are ready to user our Downtime System (IPeople OfflineViews) in the YHC Links folder during this downtime. Also be familiar with the Downtime Procedures.
• Downtime Procedures are available here: https://1healthyukon.ca/1health-downtime

Post Update:

• An email communication with be distributed once MEDITECH is back online
• Follow back entry procedures as per downtime processes in your area
• At the elbow support will be provided by the MEDITECH support team for education and any issues that arise.