Physician Shadowing - update

The magnitude of change in implementing MEDITECH in YHC cannot be overstated, and has changed the way providers work. Now that the system is up, many of the more complex areas including admissions, transfers, phases of care and discharges need a review and confirmation of actual workflow – from the context of execution in an electronic environment as opposed to mapping paper to electronic.

• Click fatigue, alert fatigue, scrolling, user interface and experience – these were commonly brought forward, and there are many ways we can reduce clicks and alerts. Topics of flowsheets, widgets and personalized ordersets were reviewed as ways to immediately improve efficiency in accessing information and navigating the chart.
• There are many “quick win” opportunities for optimizing in areas of ordering, documentation and chart navigation, and reducing the number of clicks, and some have already been implemented or are in progress. The issues that do not have a clear option for resolution have been brought forward to MEDITECH.

• Overall, we captured and categorized 203 different issues - the tracking spreadsheet can be found here:

Physician shadowing sessions - issues captured - status of issues will be updated each Friday.