1Health Yukon Project/Operational Update

Overview

To further the stabilization of 1Health, some changes to the organization of the work are underway. The information below summarizes those changes for YHC Committees and other partners/stakeholders.

1Health Committees

Two 1Health focused committees have been formed to ensure appropriate end-user involvement and prioritization of issues.

The Physician Leadership Committee (PLC) is responsible for prioritizing, reviewing and approving changes that impact physician workflow within the system. This committee replaces the previous Physician Advisory Committee.

The Nursing and Allied Health Leadership Committee (NAHLC) is similarly responsible for prioritizing, reviewing and approving changes that impact nursing and allied health. The chair of NAHLC will sit at PLC to ensure alignment between the committees.

Membership of the 1Health committees include representation for each of the YHC committees and members are expected to bring 1Health YHC committee items to PLC and/or NAHLC as required.

Issues Reporting and Prioritization

Urgent/emergent issues with MEDITECH can still be supported by our 1Health on-call team that are available 24/7 via dialing 8601 (internally) or 393-8601 (externally). Issues of MEDITECH support include:

  • Issues with order entry process and documentation
  • Issues with system functionality, process and procedure, and workflows

Other on call services already in existence at YHC should be leveraged whenever possible for clinical situations. The pharmacy and lab team are familiar with MEDITECH and can offer support.

Hardware, log in to computers, YNET and all other IT issues should be reported via the YHC IT department at 8602 (internal).

1Health issues and requested changes can be reported in the following ways:

  1. Via e-mail into Jira - YHC-helpdesk@wgh.yk.ca
  2. Via a PLC/NAHLC member that sits on your committee
  3. If you are unsure where to go, please reach out to Sarah Harrison - Sarah.Harrison@yukonhospitals.ca – 1Health Clinical Leadership and Coordination - Acute

Any near miss, or incidents that impact patient safety should be reported through the RMPro system. You can find RMPro in the YHC links folder.

Tip Sheets are available on SharePoint via the 1Health Information Hub. The 1Health team is actively updating these and will have a new website to launch that will house these documents in a more accessible and user friendly platform.

Moving forward, all issues, changes or improvements to the systems will be prioritized by PLC and NAHLC. Previous committee issues and lists have been incorporated into this prioritization process.

Regardless of how an item is received, it will go through the same prioritization process.

Work is being planned in 2-4 week sprints, where prioritized items will be resolved.


Communications

A monthly communication will be sent out to NAHLC and PLC members to share with respective YHC committees. The communication will outline all the system changes and other key items. See attached physician communication for an example of format and content.

As prioritization will be done at PLC and NAHLC, it will allow members to also bring back information on the sprints and work being completed to the respective YHC committees


1Health Yukon team consolidation

As of November 30, 2022, all 1Health Yukon resources (HSS and YHC) has been consolidated into a single structure to better align and leverage our resources. The focus of the team is on YHC stabilization, as directed by the 1Health Steering Committee, but as the project continues to evolve additional work with HSS is anticipated. For further questions related to the team please reach out to Paul Payne, A/Director, 1Health Yukon – Paul.Payne@yukon.ca

The chart below shows the functional structure of the team: